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In this episode, Chief Attorney, Bruce Wagner, and Deputy Directory, Nathan Hartel, bring on a special guest to the show, Patricia, an attorney from the Family Law Assistance Center (F.L.A.C.). Together they will talk about the connection between Child Support and F.L.A.C. (2:00), can either entity provide legal advice, what forms can they help with, who is Patricia, (5:20), and what is the Family Law Facilitator’s program? Is F.L.A.C. part of Child Support? (7:00) How has COVID-19 affected the Family Law facilitator’s program? (9:20) How/where can I make an appointment with a Family Law Facilitator? (10:30) Listen to the group talk about how the new virtual way of meeting with a Family Law Facilitator has been a benefit for its customers. (12:00) To make an appointment with a Family Law Facilitator (14:00) contact them by calling the Self-Help Center at either their Riverside phone number (951) 274-4499, or their Indio phone number (760) 393-2163, or set an appointment online by going to RiversideCourts.ca.gov/appointments. Our hosts will speak with Patricia about how to prepare for court, (17:00), do customers have to file documents on their own (19:15), does the Family Law facilitator help with serving the other party (19:55), does the Family Law facilitator accompany customers to court? (21:00) There are many questions, and the coffee break team will answer them all. Listen to the excitement in the team as they announce F.L.A.C. making their return to DCSS for an in-person appointment starting the week of 10/26/2020. (22:30) There is so much to talk about when it comes to the assistance available from F.L.A.C.; the most common questions customers have, (24:00) a piece of advice from Patricia, (26:00), and information about the Guideline Calculator. (27:30) Through the discussion, you’ll hear the word “stipulation” mentioned multiple times, but what does that mean? Patricia ends the podcast with the best and simplest possible answer to that…” stipulation is a fancy word for agreement.”