Letting Go of Your Plan with Rachel Carlson
Rachel Carlson (Twitter, LinkedIn) would tell you that it's great to have a plan. But sometimes you have to throw out the plan. She's the Co-founder and CEO of Guild Education, a company that helps employers design and offer education-as-benefit programs to employees. “You're not in charge of the plan. You can plan, but what do they say? Planning is everything, but the plan is worthless. And the plan gets thrown out the door sometimes.” Learn more about The Journey at mission.org/thejourney. The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney
