The Secret to Creating Loyal Return Customers & Raving Fans | 49

THE SECRET TO CREATING LOYAL RETURN CLIENTS & RAVING FANS

In this episode we talk about:

Get in front of more people: DO people know you exist? Clear what you offer/do? How fast will you up level?

Live Video, FB Ads  - freemiums, Referrals, FB GROUPS, Youtube, Instagram

"I have never invested in a coach who I hadn’t seen on video. I’ve never invited or accepted a pitch for a podcast if I hadn’t seen them on video."

2. Giving away best stuff up front to allow people to VET you & foster loyalty

When you are putting out content - give away what you think is your best stuff. Abundance mindset that you are always growing + learning

They don’t KNOW it’s your best stuff, and it likely won’t remain your best stuff. Might be your best strategy - but your coaching is priceless.

3. Meeting or exceeding expectations (= TRUST. Earn it or Lose it)

EX: 3 different companies: Overstock - did not meet my expectations, Hayneedle - EXCEEDED, Wayfair - met + exceeded

  

LET'S HANG OUT!

Join the FREE Facebook Group: http://www.heyjencasey.com/group 

2356 232

Suggested Podcasts

McKinsey a Company

Keith Martin, Darin Roberge

Paige Smathers, RDN, CD

Rosebud Baker a Andy Haynes

Tim JP Collins

Naatak Inc.