lystn

The secret to get people through the failure gap.

On today's episode Russell talks about disagreeing with a designer on what a customer needs from Clickfunnels and how they were basically saying the complete opposite of each other. Here are some of the interesting things you'll hear in the this episode:

• Why listening to what customers want is a good idea, but how it can only take you so far.
• Why giving you're customer little wins on their way to their goal, will help them stick around.
• And some of the wins are that Russell is giving his customers to help keep them as members of Clickfunnels.

So listen here to find out how to confuse activity with achievement to keep customers from leaving.

Transcript - https://marketingsecrets.com/blog/confusing-activity-with-achievement