Unknown Unknowns - Managing Your Client's Expectations
In this week's episode, we discuss the challenges and tactics of managing a client's expectations throughout a project. Whether keeping your client informed of the timeline or helping them to understand why certain procedures might be necessary, it is our role, as the contractor to help them navigate the project from start to finish. These are the conversations that Josh and I consistently have to ensure that we're providing our client's with the best service possible. Enjoy.
We'd like to hear your thoughts. What are your company's policies and procedures regarding client communication? How does your company manage your client's expectations throughout a project? Reach out at dpowellelectric@gmail.com.
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