Looking ahead to 2021
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2020 has been a challenging year. With employees working from home, customers taking to digital channels at unprecedented rates, and news headlines signaling more unpredictability, many companies are finding their resilience tested like never before. As we reflect on our experiences and look to the new year, we discuss the growing gap between high and low performers, the opportunities for trade as nations shift supply chains, and which industries have observed impressive adaptations to new digital solutions in Asia.
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