Katy Mickelson: Taking Care of Relationships and Reputation
In this episode, Steve Fretzin and Katy Mickelson discuss: The critical role of relationships in building your law firm. Relationships with clients and relationships with business partners. Creating key strategic partnerships. Managing expectations. Key Takeaways: You have to balance providing value with your firm and providing value to your clients. A lot of family law is based on trust and a feeling for your attorney. You need to understand how you attract clients and what it is that keeps them with you. Listening and asking questions, from both a business development standpoint and a client management standpoint, has always been and will always be really important. It is a never ending learning process - what works for one client may not work for another. "I do it purposely - I network, I create relationships with purpose, because you can't be everywhere, it's just not effective." — Katy Mickelson Connect with Katy Mickelson: Website: beermannlaw.com Email: khmickelson@beermannlaw.com Phone: 312-621-9700 LinkedIn: linkedin.com/in/katy-homburger-mickelson-580b793/ Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.