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This was a show of firsts! Our very first live podcast in front of an audience, and also the first time we had the wonderful Gerry Gaffney on the show. The show was recorded at the incredible offices of FutureYou, a boutique recruitment consultancy based in downtown Sydney. It's also our 10th episode of This is HCD! Gerry Gaffney is a globally respected UX thought leader and co-author of the highly respected form design book (with Caroline Jarrett) 'Forms that Work'. (Link in the show notes). In this episode, we discuss how forms reveal the true nature of an organisation. It's a brilliant conversation with some audience involvement at the end. Gerry shares some war stories on form design, the role of chat-bots and AI on form design and more... Gerry was interviewed by Gerry Scullion, Adrienne Tan, and Mark Catanzariti. Links Forms that Work on Amazon by Gerry Gaffney and Caroline Jarrett FutureYou Recruitment for roles in product management, UX, Design Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links Help the podcast grow by reviewing it on iTunes TIHCD is brought to you by Humana Design Learn more about your ad choices. Visit megaphone.fm/adchoices