18. How to Use Employee Surveys to Create Strategic Value - Interview with Sarah Johnson, VP at Perceptyx

We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise.

How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx.

Sarah is an IO psychologist who has been in the survey research space for 35 years and combines her wealth of experience with an exciting vision for the future.

In our conversation, Sarah and I discuss: 

  • Why survey research is the most strategic thing HR can do
  • We talk about the huge shift in how companies are approaching surveys, incorporating analytics and identifying actions to drive the employee experience
  • We look at the link between employee experience, customer experience and business outcomes
  • Sarah provides examples of the work Perceptyx has delivered to its client base which includes the likes of Google, Apple and Facebook
  • We explore why text is the final frontier for surveys
  • We look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025

This episode is a must listen for anyone interested in employee experience the role of people analytics and the insights and outcomes that can be generated through the intelligent use of surveys.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.



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