The Executive Director and Development Director Relationship with Emma Kieran
A strong relationship between the executive director and development director is vital to successful fundraising. In fact, these two staff must share mutual trust, open communication, and patience to achieve a charity’s fundraising goals.
We know the toll for a weak CEO-CDO relationship is significant:
- Frequent fundraiser turnover
- Frustrated donors
- Failure to meet fundraising goals
- Fumbled board fundraising
Every nonprofit professional agrees that a healthy CEO-CDO relationship enhances fundraising, but many non-profits suffer from a messy relationship between these key executives. For this reason, Emma Kieran, principal of PilotPeak consulting in Pittsburg, joins us to discuss ways a Chief Development Officer (CDO) and CEO can build a strong relationship.
Links:
Emma’s website: www.Pilotpeakconsulting.com
*****Time Stamped Highlghts*****
(3:00) Lack of synergy: the number one reason fundraisers, CDOs, and CEOs leave
(6:11) How and why turnovers affect your annual campaign and special events
(7:15) Knowing the different roles for your CDOs and CEOs
(8:20) How a CEO can build a strong relationship with the CDO
(9:00) Developing expectations and being patient
(9:53) Open, regular communication: the CDO’s main priority in building a better relationship with the CEO
(14:46) “Meeting summary”: a tool for reinforcing mutual accountability between the CDOs and CEOs
(15:50) Work plan: another tool for CDOs and CEOs to use
(18:53) The CEOs role in board fundraising efforts
(20:20) The CDOs role in board fundraising efforts
(21:42) Celebrating success and professional development
(23:31) Prioritizing creative space for CDOs
(25:40)- Spending money to make money: paying for the value of your CDO
(27:45) “Ironman”: Emma shares her favorite and least favorite part of a triathlon.
(31:40) Emma shares the inspiration behind the name “PilotPeak”