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My guest today is Patrick Gardner, Director of Inside Sales at Exit Grid Systems.  In this episode we talk about why it's good to act like a toddler, the importance of having  a system, what turns-off most customers, and much more.  Over Quota is sponsored by the j. David Group, a software sales recruiting firm. If you're looking to hire a sales leader or individual contributor, please visit https://thejdavidgroup.com/hiring to schedule a call. On the other hand, if you're an overachieving sales leader or sales rep, please visit https://thejdavidgroup.com/looking to discuss potential opportunities that would be a good fit for you.