90 - Protect Your Team From Their Mistakes
Every one of us has made a mistake. If you are like me you have made many, public, avoidable, gruesomely embarrassing mistakes in your life. We all know how it feels, the second you recognize that you did something wrong and it is going to cause a problem… Your heart jumps into your throat. You instantly feel accelerated. And pressure annoys goes up immediately. This is how you feel, and you are in charge. Imagine what it feels like for a team member when they make a mistake. They feel all those same things, and then the pressure of having someone that holds them accountable. When someone on my team makes a mistake, or a mistake appears to have happened, I do everything I can to protect my team member from that mistake. This is one of the most valuable leadership strategies I have ever learned.